Privacy Policy

1. Introduction

JQ Glassworks (“Company,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use https://www.jqglassworks.com/ (“Site”). By using this Site, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, project details, and any other information you provide when submitting forms or contacting us.
Non-Personal Identification Information: Technical details such as IP address, browser type, device information, and browsing activity on the Site.
Cookies & Tracking Technologies: We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand user preferences.

3. How We Use Your Information

Your personal information may be used for the following purposes:

To provide estimates, schedule consultations, and deliver our services.
To communicate with you regarding updates, promotions, or offers related to our services.
To personalize and enhance your experience on the Site.
To comply with legal obligations and protect our business interests.

4. A2P Messaging Compliance

When you provide your phone number on our Site, you consent to receiving A2P (Application-to-Person) SMS messages from us. These may include service updates, appointment reminders, and promotional offers. Standard messaging rates may apply. You can opt out anytime by replying STOP to the message you receive.

5. Sharing of Your Information

We do not sell your personal information. However, we may share it with trusted third-party providers who assist us in operating our Site or delivering services (e.g., scheduling platforms, email providers). These partners are required to keep your data confidential and use it only for the purposes provided.

We may also disclose your information:

When required by law or legal processes.
To protect our rights, safety, or property, or those of others.

6. Data Security

We use industry-standard security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your personal data, subject to certain legal or business requirements.
Opt-Out: Stop receiving promotional emails or text messages by following the unsubscribe instructions or contacting us directly.

8. Cookies and Tracking

We use cookies to enhance your user experience. You may choose to block or limit cookies through your browser settings. Please note, disabling cookies may affect the functionality of certain features on the Site.

9. Third-Party Websites

Our Site may include links to external websites. This Privacy Policy applies only to our Site. We are not responsible for the practices or policies of third-party websites and encourage you to review their privacy policies before providing personal data.

10. International Transfers

If you are visiting our Site from outside the United States, please note that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your location.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised accordingly. Continued use of the Site after changes indicates your acceptance of the updated policy.

12. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact us:

JQ Glassworks
📞 Phone: 6265486660